DELIVERY / PAYMENTS
Shipping Carriers
- ✓ DPD, GLS – reliable EU-wide delivery
- ✓ Tracking number provided after dispatch
- ✓ Orders ship after payment confirmation
Delivery Costs
€19 gross (VAT included) – same price across EU
Shipping to: All EU countries (mainland only, excludes islands)
- ✓ Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia
- ✓ Finland, France, Germany, Greece*, Hungary, Italy*, Latvia
- ✓ Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania
- ✓ Slovakia, Slovenia, Spain*, Sweden
*Mainland only (islands excluded)
Delivery Times
- ✓ 9-10 working days (Mon-Fri, excluding holidays)
- ✓ Exact time shown on product pages
- ✓ Dispatch notification + tracking via email
Delivery Issues
- ✓ Missed delivery: Courier leaves notification with next attempt/contact
- ✓ Package pickup: 7 days at courier depot before return
Damaged Packages
IMPORTANT: Check package condition WITH courier at delivery.
Visible damage? Note on receipt → don't accept → email us immediately.
No damage notation = no claim accepted.
Personal Pickup
Address: ul. Gajowicka 95/112, 53-421 Wrocław, Poland
Hours: By appointment only – email shop@cortteo.com
Payment Methods
- ✓ PayPal (no account needed – pay by card)
- ✓ Cards: VISA, MasterCard, Maestro, Diners, JCB, VISA Electron
Security: Cards encrypted directly to bank. We never store full card details.
Contact: shop@cortteo.com
Last updated: March 2026
Last updated: March 2026
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